Shipping policy

Shipping Policy

Processing Time

All items sold by Jaycee Customs are made to order. Please allow 5–10 business days for production before your order ships. During holidays or periods of high order volume, processing times may be longer.

Shipping Methods

Orders are shipped using trusted carriers such as Fedex or UPS. Shipping options and rates are calculated at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking information.

Delivery Times

Delivery times vary depending on your shipping method and destination. While we strive to ensure timely delivery, Jaycee Customs is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing the correct shipping address at checkout. Jaycee Customs is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us at jaycesmith918@gmail.com within 3 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.